1. Agreement to Terms

By engaging Lit Designs ("Company," "we," "us") for web design or related services, you ("Client") agree to be bound by these Terms of Service. These terms constitute a legally binding agreement. If you do not agree, do not engage our services.

2. Services Provided

Lit Designs provides custom website design, development, brand identity, and related digital services as outlined in the selected package or custom project proposal. The specific scope, deliverables, and timeline will be confirmed in writing prior to project commencement.

3. Payment Terms

• A non-refundable deposit of 50% of the total project fee is due before work begins.
• The remaining balance is due upon project completion, prior to final file delivery or site launch.
• Monthly service subscriptions ($20/mo) are billed on the same date each month and may be cancelled with 30 days' written notice.
• Late payments beyond 14 days may result in work suspension.
• All prices are in USD. Invoices unpaid after 30 days are subject to a 1.5% monthly late fee.

4. Revisions & Scope

• Each package includes a defined number of revision rounds as stated in the project proposal.
• Revisions beyond the included rounds will be billed at $75/hour.
• Changes that materially alter the agreed scope ("scope creep") will be quoted separately and require written approval before proceeding.

5. Client Responsibilities

The Client agrees to:

• Provide all required content (copy, images, logos, brand assets) within 7 business days of project kickoff.
• Respond to feedback requests within 5 business days to avoid project delays.
• Ensure all provided content is owned by or licensed to the Client and does not infringe third-party rights.
• Complete the Client Intake Questionnaire truthfully and thoroughly.

6. Intellectual Property

• Upon receipt of full payment, the Client owns all custom design work and content created for the project.
• Lit Designs retains the right to display completed work in its portfolio and marketing materials unless the Client requests confidentiality in writing.
• Third-party assets (fonts, stock photos, plugins) remain subject to their respective licenses.
• Lit Designs retains ownership of all work until payment is received in full.

7. Cancellation & Refunds

• The initial 50% deposit is non-refundable in all circumstances.
• If the Client cancels after work has begun, payment is due for all work completed to date, calculated at the hourly rate of $75/hour.
• If Lit Designs cancels the project due to circumstances within our control, all payments beyond the deposit will be refunded.
• Monthly subscription plans may be cancelled with 30 days' written notice, with no refund for the current billing period.

8. Timelines & Delays

Project timelines are estimates and begin upon receipt of the deposit and all required Client materials. Delays caused by late Client responses, missing content, or scope changes may extend the timeline. Lit Designs is not liable for delays caused by third-party platforms, hosting providers, or force majeure events.

9. Warranties & Limitation of Liability

• Lit Designs warrants that all work will be performed with professional skill and care.
• We do not guarantee specific business outcomes, search engine rankings, or revenue results from the website.
• Our total liability for any claim arising from services shall not exceed the total fees paid by the Client for the specific project in question.
• We are not liable for indirect, incidental, or consequential damages.

10. Confidentiality

Both parties agree to keep confidential any proprietary information shared during the project. This obligation survives termination of the agreement for a period of two (2) years.

11. Governing Law

These Terms are governed by the laws of the United States of America and, where applicable, the laws of the state in which the Client resides or conducts business. Lit Designs operates in compliance with applicable federal law and the consumer protection laws of all 50 U.S. states. To the extent any provision of these Terms conflicts with mandatory state law applicable to a Client, such mandatory state law shall control for that Client only, and the remaining provisions shall remain in full force. For any dispute not resolved informally, the parties agree to binding arbitration under the rules of the American Arbitration Association (AAA), conducted in English, which shall supersede any conflicting state venue requirements. Nothing herein limits any rights a consumer may have under applicable state law that cannot be waived by contract.

12. Modifications

Lit Designs reserves the right to update these Terms of Service at any time. Clients will be notified of material changes via email. Continued use of our services after notification constitutes acceptance of the updated terms.

13. Contact

For questions regarding these Terms, contact us at:
Lit Designs — A Brand of Suracin LLC
Email: LitdesignsCustomerService@gmail.com
Location: New Bern, North Carolina, USA